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Your Personal Jeweller

Customer Service

Shipping & Delivery
All items are made to order. As a result there may be a delay of up to 28 days from the date of order to the date of delivery.
Privacy & Security
In order to process orders we require information from you. We may use this information for our own administrative purposes or to send you newsletters if you indicate that you want them. We will not share any information provided with any third parties for any reason without your express consent. We will always aim to act in accordance with the Data Protection Act (1998).
Returns & Replacements
Faulty items may be returned for repair or replacement within 10 days of delivery. Goods which are not faulty at point of delivery may not be returned without prior arrangement with Graham Saunders Ltd. This does not affect your statutory rights.
All material in this website is to be treated as copyright. No part of this site may be replicated without permission. Images are for guidance only. Prices may be subject to change at no notice. We reserve the right to withdraw products at no notice. Full title of all products remains with Graham Saunders Ltd until full payment is recieved. No guarantee is made on delivery time. We accept no liability for any loss or damage what-so-ever. All products are to be treated as custom made. Statutory rights are not affected.